CIqSi
The Cruelty Is the Point
I pay for a gigabit and get a tenth of it. The support chat went silent the moment the problem got easy. Maybe the robot is the humane one.
Digital Transformation
How organizations adopt and adapt to technology
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CIqSi
More Famous Than the Pope
GTE spent billions building distribution. Now distribution is free, and the only scarce resource left is attention. This is not obviously good news.
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